What is the mattress manufacturing process?
We take pride in the fact that all Raha and Cloud-Nine mattresses are Omani-made, featuring modern specifications and technologies since 1979. Mattress production involves a variety of materials and techniques, including latex, cotton,
foam, and springs.
How can I choose the right mattress for me?
Choosing a good mattress is crucial for a comfortable night's sleep and waking up refreshed. We have tested hundreds of models, evaluating firmness levels, spine support, and heat retention. Keep in mind that comfort varies from person to person; what works for you might not work for someone else. The right mattress depends on factors such as your health (e.g., back pain), weight, and sleeping position. We’ve prepared a guide to help you select the perfect mattress. You can find it through the link
Shop What types of mattresses do you offer?
We offer a distinguished range of luxury and medical-grade brands, including Raha & Cloud-Nine. These brands are used in prestigious hotels worldwide, including Marriott, Four Seasons, Hilton, and Rotana Hotels, among many other renowned establishments.
Can I buy a headboard without a bed base?
Yes, you can purchase the headboard only, the bed base only, or both together.
Do you deliver to all regions of Oman? How long does delivery take?
We deliver and set up your mattress within Oman and offer the service of removing the old mattress. Delivery times depend on the region and your specific location. You can learn more by visiting our delivery terms and conditions page
Delivery Policy .
Are all the products authentic? Do they come with a warranty?
All our products are authentic and bear our well-known brand name. We guarantee proper packaging and fast delivery to your specified destination. Additionally, our mattresses come with a warranty of up to
10 years. You can view the terms and conditions of the warranty on our
WARRANTY .
What sizes are available for your mattresses? Does Raha make custom sizes?
All available sizes are listed on our website for each product. If you don’t find the size you’re looking for, we offer custom sizing. You can contact our customer service team to request a custom size.
How do I choose the right mattress size for my bed?
You can view our guide on selecting the appropriate mattress size through the link
Size Guide Yes, you have the right to cancel your order and receive a refund if the order is still under verification.
Is there a return and exchange policy?
Yes, we offer return and exchange services, provided the product is in its original
condition and the packaging has not been removed, within 7 days of receiving the shipment.Always make sure to read and understand the return and exchange policies before making a purchase to avoid any surprises later on. If you have any specific questions about a particular retailer or mattress brand, let me know!
How can I make my mattress last longer?
Yes, we offer return and exchange services, provided the product is in its original
Rotate or flip your mattress regularly (if possible), use a mattress protector, and ensure proper support with a suitable frame or bed base.
What is a mattress topper, and do I need one?
A mattress topper is an extra layer of padding placed on top of the mattress to enhance comfort. It can help if your
mattress is too firm, or if you simply want to add a bit of softness.
Does Raha have showrooms I can visit? Where can I find your locations?
Yes, we have showrooms. You can find the list of our branches and locations on our website
Find Stores .
What payment methods do you offer?
We offer a variety of payment options, including credit cards, debit cards, and more. You can find details on our
Payment Method