General Terms and Conditions – Raha Store
Welcome to the Raha online store. All purchases made through Raha are subject to these general terms and conditions. Please read these terms carefully, as completing any purchase signifies your agreement to comply with all their provisions. For more information, visit
www.rahaoman.com.
We remind you that the return and cancellation policy is a part of this legally binding contract
between you and Raha. We reserve the right to modify these terms at any time, and any changes will apply to new orders once published on our website. Therefore, we advise reviewing the terms and conditions periodically before making any purchase.
For inquiries about the terms or conditions, please contact us via phone at:
+968 24448100
or email:
info@rahaoman.com .
Use of Raha’s Website:
By using Raha’s website, whether or not you make a purchase, you
agree to abide by all terms and conditions. We strive to provide accurate product and pricing
information, but in the event of any errors, we will correct them as quickly as possible. If your
order is affected by any such error, we will notify you immediately.
Raha Services:
Our online store offers an exceptional range of Raha products, including luxurious mattresses, sturdy bed bases, and a variety of high-quality products designed to
meet the highest standards of comfort and luxury.
Return Policy:
You are entitled to return products within 7 days of receiving them, provided
the products are in their original condition and unopened. For more details, please review our return and exchange policy page on our website
Returns & Exchange Policy .
Partial Return Terms:
If free delivery was applied because your order value exceeded the
free shipping threshold and you return part of the order, causing the final order value to fall
below the required amount, the shipping fee will be deducted from the refunded amount.
Please refer to the delivery terms for more information.
Shipping and Delivery:
We are committed to delivering orders as quickly as possible. If the
shipment is delayed for more than 14 working days, you are entitled to a full refund.
Promotional Offers:
Not all promotional offers available on our website may be available in
physical stores. Prices and offers may vary between the website and stores.
Accuracy of Information:
Customers are responsible for providing accurate information
when completing a purchase. If incorrect information is provided, Raha is not liable for any
resulting consequences.
Security and Protection:
We make every effort to ensure the security of our website, and
we recommend using antivirus software when browsing the internet. Please note that our
official website is
www.rahaoman.com., and we caution against fake sites claiming to sell our
products. For further details, please visit
www.rahaoman.com..
Modifications and Service Discontinuation:
We reserve the right to modify or discontinue
any of our products or services at any time without prior notice. If a service is discontinued
after payment, the amount paid will be refunded according to our return policy.
Eligibility to Purchase:
e Customers must be 18 years or older to make a purchase. All orders
must be directed to addresses within Oman. We sell products for children, but purchases
must be made by adults only.
Colors and Images:
The colors of products displayed on the website may vary depending on
your screen settings. We recommend reading the product descriptions carefully for accurate
information on color and features.
Payment:
The payment will be charged to your credit card or selected payment method once
the order is placed. If we encounter any issues with processing the payment, we will contact
you to resolve the issue. Please note that payment acceptance does not mean final order
acceptance. If the order is rejected, the payment will be refunded within three business days.
Refund processing may take up to 14 business days depending on your bank’s policy.
Thank you for choosing Raha. We look forward to providing you with the best products and
services.
